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FAQ
 
  a) What information do you need from me?
 
b) How long does it take before my banners are ready?
c) Do you design custom size banners?
d) Do you design Non-Flash banners (Animated GIF)?
e) Do you offer discounts?
f) Can I ask for modifications for my banner?
g) What kind of changes can I request?
h) How can I pay for my order?
i) What are FLA files?
j) My question was not answered here?
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a) What information do you need from me?
1) The content/Text to be used for the banner. We do make Multi-language banners other than english . For instance, spanish etc.. If the language is other than english, a brief translation in english is needed.

2) Logo, preferable in .psd, .ai, or .eps format and associate fonts. If not available, let us know we will take it from website. Although, its always better to provide logo with transparent background.

3) Optionally you can also provide images/stock as necessary.

b) How long does it take before my banners are ready?
Orders are usually dispatched within 3 days of placing your order. During very busy times it can even take upto one week. If you haven't received your order for more than one week, please contact us immediately.

c) Do you design custom size banners?
Yes, we do custom size banners. Simply Contact Us for custom quote.

d) Do you design Non-Flash banners (Animated GIF)?
Yes, we do animated GIF banners. Simply Contact Us for samples and quote.

e) Do you offer discounts?
Yes, we do offer discounts on bulk orders. We also offer various package deals for volume orders which you can check here

f) Can I ask for modifications for my banner?
Yes, ofcourse. We offer upto 5 free revisions. On an average, our customers get satisfied after 1st or 2nd revisions.

g) What kind of changes can I request?
You can request for changes such as color, text postioning etc..However, you cannot request to change the physical size/dimensions of the banner, or a complete re-write of the text ad. This will be considered a different banner and normal price will be charged.

h) How can I pay for my order?
Currently, we are only accepting payments through Paypal through our online system. However, if you would like to pay through credit card, simply contact us with your name and email. And, we will send you a payment link from 2checkout.com credit card processing service. All the payments are processed with guaranteed security.

i) What are FLA files?
FLA files are Macromedia Flash source files, we create all our banners using Flash 8 version. Having the source files helps you to modify your banner without asking us for the assistance. Source files cost $10 each (.FLA file).

j) My question was not answered here?
Please Contact Us with any other additional questions you may have.

 
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